1. Acceptance of Terms
By accessing and using Luzerol's services, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.
2. Services Scope
Luzerol provides dispute resolution frameworks, regulatory compliance guidance, and statutory advisory services under Malaysian law. Services are provided on an as-is basis and do not constitute legal representation unless a formal engagement letter is executed.
3. User Responsibilities
- You are responsible for maintaining confidentiality of account credentials
- You warrant that information provided is accurate and complete
- You agree not to use services for unlawful purposes
- Misuse may result in termination of access without refund
4. Intellectual Property
All content, documentation, and materials on Luzerol's platform are protected intellectual property. You may not reproduce, modify, or distribute without written consent.
5. Limitation of Liability
Luzerol is not liable for indirect, incidental, or consequential damages arising from service use. Our liability is limited to fees paid in the preceding 12 months.
6. Data Protection & Privacy
We process personal data in accordance with GDPR, PDPA (Malaysia), and applicable regulations. See our Privacy Policy for details.
7. Dispute Resolution
Disputes shall be governed by Malaysian law and resolved through arbitration under AIAC rules, excluding court jurisdiction.
8. Termination
Either party may terminate services with 30 days' written notice. Termination does not waive obligations incurred prior to termination.
9. Amendments
Luzerol reserves the right to modify these Terms. Changes take effect upon publication. Continued use constitutes acceptance.
10. Contact
For questions regarding these Terms, contact us at contact@luzerol.cfd or 148 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia.